Go Kite Tours is seeking a seasoned customer-centric Senior Holiday Consultant to lead travel planning initiatives at our Kozhikode branch In this pivotal role you ll leverage your destination expertise and client servicing skills to craft tailor-made holiday experiences ensuring exceptional service from initial consultation to post-travel follow-up We re looking for a travel professional who thrives on creating unforgettable journeys with a deep understanding of both domestic and international destinations emerging travel trends and customer expectations Key Responsibilities Engage with clients through walk-ins phone calls and online channels to understand their travel preferences budget and expectations Design present and sell bespoke holiday packages including flights hotels sightseeing transfers and curated experiences Provide expert advice on destinations visa processes and travel logistics while staying current on seasonal trends and special promotions Oversee the complete booking process from itinerary planning and confirmations to documentation and pre-departure support Maintain consistent communication with prospective and existing clients ensuring a seamless and personalized booking experience Liaise with internal teams ticketing reservations and external suppliers to manage bookings and resolve operational issues promptly Promote and upsell value-added services such as visa assistance insurance foreign exchange and exclusive travel experiences Mentor and support junior consultants sharing best practices and contributing to the team s overall performance Ensure high levels of customer satisfaction through attentive service timely responses and post-travel feedback collection Requirements A degree in Travel Tourism Hospitality or a related discipline Minimum 4 years of experience in travel consulting holiday sales or itinerary planning In-depth knowledge of popular domestic and international destinations visa regulations and travel industry dynamics Strong communication and interpersonal skills proficiency in English is essential additional languages are advantageous A proactive customer-first approach with the ability to manage multiple clients in a rapid-paced goal-driven environment Familiarity with MS Office online travel portals and CRM systems Job Types Full-time Permanent Benefits Cell phone reimbursement Paid sick time Provident Fund Language English Preferred Work Location In person

📌 Senior Holiday Consultant (Kerala)
🏢 AROOHA HOLIDAYS
📍 Kerala