Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial Services Manufacturing Retail and Consumer Packaged Goods Shipping and Logistics Healthcare and Utilities to re-imagine their digital future and transform their outcomes with operational excellence We deliver an entire spectrum of BPM services in finance and accounting procurement customer interaction services and human resources leveraging team-oriented models that are tailored to address the unique business challenges of each client We co-create and execute the future vision of 400 clients with the help of our 44 000 employees Functional knowledgeUnderstands application of the principles in the defined tasks related to order to cash process Able to handle tasks allocated Collections Cash Application independently as per the specific client process and ensures compliance in terms TAT and accuracy Collectors Voice callingo Dispute Managemento Customers account Reconciliation Customer Orientationo Ability to understand client expectations and requirements o Strives to adhere and improve performance on SLA s and deliverables to customer including ownership of solution oriented effective communication of issues raised findings and proposed resolutiono Ability to maintain relationships with relevant line manager counterparts Stakeholders Accountability Has complete clarity about expectations from self measurable of the same and own role delivers upon these Collaboration Teamworko Understands and works towards the common goals of the organization rather than getting confined to own siloo Resolves conflicts at his her level escalates if required o Displays good collaborative spirito Does not resist change management Analytical Thinking Problem Solving Spots anomalies and aberrations and solutions for the same gets into the root cause in a structured way analysing the causes as well as applying understanding of the context and scenarios to identify the cause of these anomalies Communication skillso Speaks with confidence poise credibility and enthusiasm when presenting informationo Gives full attention to others ideas questions concerns and issues with interest and empathyo Demonstrates requisite verbal and written communication skills and clarity in thoughts Qualifications B Com M com BMS BBA MBA- Finance Hands on Exp in SAP is mandatory Additional Information Candidate should have strong B2B collections exposure with dispute management reconciliation expertise

📌 Immeddiate Joiner I Ref79252j- Analyst - Collections I Pune I Uk Shift (2:30 Pm - 11:30 Pm)
🏢 Wns Global Services
📍 Pune