Job Title Telecaller Female Location Kolkata Job Summary We are seeking motivated and confident Female Telecallers to join our team in Kolkata The ideal candidate should possess excellent communication skills in English have a persuasive tone and be comfortable handling outbound and inbound calls Key Responsibilities Make outbound calls to prospective customers to promote products services Handle inbound customer queries with professionalism Maintain and update customer databases Follow up on leads and convert them into appointments or sales Achieve daily weekly call targets and maintain call quality standards Maintain call records and share daily reports with the supervisor Requirements Requirements Minimum 6 months of telecalling or customer service experience Fluency in English is mandatory Solid communication and interpersonal skills Ability to handle rejections and remain confident Basic computer knowledge MS Excel CRM tools preferred Must be a quick learner and adaptable Preferred Attributes Self-motivated and result-driven Friendly and courteous attitude over the phone Ability to work independently as well as in a team