Location Pune Reports to Team Lead About Springer Nature Group Springer Nature opens the doors to discovery for researchers educators clinicians and other professionals Every day around the globe our imprints books journals platforms and technology solutions reach millions of people For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today more than ever we see it as our responsibility to ensure that fundamental knowledge can be found verified understood and used by our communities - enabling them to improve outcomes make progress and benefit the generations that follow Visit group springernature com and follow SpringerNature SpringerNatureGroup About The Brand Springer Nature Technology and Publishing Solutions is the technology and publishing solutions arm of the Springer Nature Group We leverage our insight in the publishing domain and acquire produce and deliver content across media and markets using our Technology and Publishing Solutions With a focus on technology driven solutions and deep insight in the publishing domain Springer Nature Technology and Publishing Solutions offers a range of services that help our Group brand acquire produce and deliver content in the most efficient ways possible We are driven by over 1000 professionals in Technology Research Analysis and Marketing shared services About the Team Transfer Desk is a manuscript transfer service which provides author with a convenient way of resubmitting their manuscript to a more suitable journal Finding the right journal can be difficult and sometimes sound manuscripts are rejected because they don t precisely match a journal s aims and scope Transfer desk team helps authors to leave with a positive experience encourages them to come back to us in future while giving editors the first choice of new research They help authors find the most suitable journal recognizing the scientific merit of their manuscript and ensuring it can be submitted elsewhere within SpringerNature without delay Roles Responsibilities Perform light assessment screening of the manuscripts Identify suitable journals for transferred manuscripts Send list of most suitable journals to authors Provide best possible solutions to author queries by referring to the standard operating procedures Transfer manuscript to the preferred journal support the authors throughout the transfers process Build effective relationships with authors and editors Participate in trials ad hoc process level initiatives Mentor and support new joiners Share best practices for the respective cluster Key Relationships Authors Heads of -Submissions and Author Services SAS team Journal Editorial Office Assistants Journal Editors Experience Skills Qualifications Experience 1- 5 years Skills Good Communication Skill written and verbal English Email etiquettes Subject matter expertise- Life science Physics Chemistry Mathematics Computer Science Economics Social science Publishing background knowledge Solid analytical and logical reasoning ability Customer service and business communication experience Manuscript handling experience would be an added advantage Qualifications Masters in Economics M Com Masters in Political Science English English Literature Education Masters in Sociology Anthropology Psychology Eligibility In accordance with our internal career movement guidance 12 months in current role is a requirement before applying to a new role What we offer The global setup of the team and the organization our complex system and environment and its variety are giving a chance to further develop yourself while working with team members around the globe and international stakeholders At Springer Nature we value the diversity of our teams and work to build an inclusive culture where people are treated fairly and can bring their differences to work and thrive We empower our colleagues and value their diverse perspectives as we strive to attract nurture and develop the very best talent Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards Find out more about our DEI work here https group springernature com gp group taking-responsibility diversity-equity-inclusion If you have any access needs related to disability neurodivergence or a chronic condition please contact us so we can make all necessary accommodation For more information about career opportunities in Springer Nature please visit https springernature wd3 myworkdayjobs com SpringerNatureCareers LI-NV1 Job Posting End Date 4-08-2025