Overview As a Client Delivery Partner CDP in our Industry Solutions Delivery ISD team you will have the chance to engage with and influence senior stakeholders within some of our largest customers to enable the successful development and execution of transformational programs of work Your deep cross-industry expertise and experiences will be fundamental as you steer a program team who are dedicated to the success of our customers You will hone your leadership skills and operational delivery capabilities as you guide this accomplished team of professional services individuals across the program lifecycle to transform our customers business and position them for commercial success within a trillion-dollar addressable market Industry Solutions Delivery ISD helps customers transform the potential value of Microsoft cloud technologies into realised value for their business employees and customers ISD is on a multiyear transformation to increase value relevance and partnership with our customers and partners which is both contributing to Microsoft revenue as well as accelerating Azure Consumed Revenue ACR growth and AI transformation We are on the front lines of innovation working side-by-side with customers to drive value across the entirety of their digital transformation journey We take pride in embedding Microsoft s mission of empowerment promoting a growth mindset inspiring excellence and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves By joining our team you ll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide Take a look at our culture and values to see the workplace you will be working in Responsibilities Solution DeliveryEnvisions develops and delivers transformative opportunities with the client by establishing a deep understanding of customer and business needs based on the future direction of the industry Effectively draws on internal assets e g account team business lines collateral to help to bring the best original and most relevant ideas to the customer Works with the client to build an understanding of pain points and creates a plan to resolve them by implementing digital transformations Identifies possible hurdles barriers to obtaining objectives and provides insight on how to avoid them Provides executive leadership and oversight to execute a plan that delivers quality solutions for the largest strategic accounts Identifies and implements the correct governance delivery operating model Utilizes appropriate metrics for tracking customer satisfaction and puts feedback mechanisms in place in order to track solution success Monitors solution roll-out making adjustments escalates when necessary and drives systemic improvements based on feedback mechanisms Identifies quantitative value and business outcomes for customer Leads the development a value realization plan including identifying feedback mechanisms to assess progress Uses industry benchmarks and tangible results desired to measure success Drives value for customer through solution delivery while driving incremental cloud consumption Tracks key outcomes that drive cloud consumption Drives opportunity identification and delivers on the financial commitments of the Operation Model Consumption Revenue Industry Solutions Delivery ISD Direct Azure Impact Delivery Value Industry Solutions IS Billed Revenue partnering with Area Consulting Leaders to establish controls to meet profit and loss P L accountabilities Customer Relationships Drives innovation through thought-leadership in customer industries e g retail Establishes self as a trusted advisor to executive decision makers Identifies and invests in relationships with executive decision makers Understands and articulates innovations and trends from an industry perspective Facilitates collaboration and synergy with other experts or internal departments to optimize delivery results Identifies executive decision makers that can facilitate transformation Serves as the single point of accountability for customer satisfaction for industry solutions and internal Key Performance Indicators KPIs Develops strategic account plan in conjunction with Account Team Unit ATU and Customer Success Unit CSU Ensures that cooperative components within both organizations are in place to execute the strategic account plan Communicates transparently with the customer in order to avoid or resolve issues in solution rollout Other Embody our culture and values Qualifications Required Minimum QualificationsBachelor s Degree in Engineering Information Technology Business or related field AND 12 years solution delivery customer-facing consulting or digital transformation experience OR Master s Degree in Engineering Information Technology Business or related field AND 10 years solution delivery customer-facing consulting or digital transformation experience OR equivalent experience 6 years leadership experience in a matrixed environment Additional or Preferred Qualifications Bachelor s Degree in Engineering Information Technology Business or related field AND 15 years solution delivery customer-facing consulting or digital transformation experience OR Master s Degree in Engineering Information Technology Business or related field AND 12 years solution delivery customer-facing consulting or digital transformation experience OR equivalent experience 12 years relevant work experience within customer industry 12 years relevant work experience in solution delivery 5 years relevant experience in financial management e g profit and loss Microsoft is an equal opportunity employer Consistent with applicable law all qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex including pregnancy sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances If you need assistance and or a reasonable accommodation due to a disability during the application process read more about requesting accommodations

📌 Client Delivery Partner (Maharashtra)
🏢 Microsoft
📍 Maharashtra