Location Netaji Subhash Place New Delhi Website https ruheindia com Company Description Ruhe founded in 2020 by Kapil Gupta is India s largest digital brand in the kitchen and bathroom fittings industry all proudly Made-In-India Ruhe offers a user-friendly online shopping experience at www ruheindia com The company prioritizes customer convenience and trust providing a seamless purchasing journey and exceptional customer support Role Description We are seeking a skilled CRM Specialist with 1-4 years of experience to join our dynamic team This is a full-time on-site role for a Customer Relationship Management Executive at Ruhe in New Delhi The Executive will be responsible for managing customer relationships ensuring customer satisfaction 1 Attention to detail and a proactive approach to problem-solving Experience with campaign management and customer segmentation 2 Handle inbound and outbound calls emails and live chat from customers regarding products services and inquiries 3 Maintain a deep understanding of the company s products and services to provide accurate information and solutions 4 Ability to listen to customers and resolve issues efficiently while maintaining a calm and qualified demeanor 5 Strong time management and multitasking abilities to manage multiple inquiries at once 6 Excellent verbal and written communication skills with the ability to explain complex information in a clear and friendly manner Qualifications Analytical Skills and Customer Retention expertise Strong Communication Skills Customer Experience Enhancement capabilities Excellent interpersonal skills Ability to multitask and prioritize effectively Previous experience in customer relationship management is a plus Bachelor s degree in Business Administration or related field Why Join Ruhe At Ruhe we believe in innovation growth and empowering our team to deliver exceptional results If you re passionate about e-commerce and looking to make a significant impact we d love to hear from you Job Type Full-time Pay 20 000 00 - 30 000 00 per month Schedule Fixed shift Morning shift Language Hindi Preferred English Preferred Work Location In person

📌 Customer Care Executive (New Delhi)
🏢 Ruhe
📍 New Delhi