Job Title Regional Human Resources HeadFunction Human ResourcesReports To Head of Business HR Talent AcquisitionLocation New Delhi About DHL Blue Dart Express India At Blue Dart we go beyond delivering shipments we deliver trust precision and excellence As India s most reliable express logistics provider we empower commerce by reaching over 56 000 locations across India and connecting to 220 countries through our global DHL network Backed by the strength of DHL Group we bring together international standards with deep local expertise Our dedicated Boeing freighter fleet 12 000 vehicles and best-in-class service ensure time-definite delivery that businesses and customers count on every day We are proud to be consistently ranked among India s Top 100 Great Places to Work and recognized as part of the DHL Group s Top Employer certification across multiple regions Being an Employer of Choice is not just a goal it s a fundamental part of who we are We are committed to creating a workplace where people feel valued empowered and proud to belong If you re looking to join a purpose-led people-first organization that shapes India s supply chain with integrity and care Blue Dart is where you belong Position Overview The Regional Head - Human Resources leads the HR function across the region ensuring strategic alignment of HR initiatives with business goals The role is responsible for driving employee engagement regulatory compliance workforce planning and timely execution of all HR operations This leadership role plays a critical part in fostering a high-performance culture while supporting organizational growth and retention Job Purpose To lead and manage the HR function in the region by aligning people strategies with business objectives ensuring compliance and driving employee engagement performance and retention The role ensures timely delivery of HR services fosters a high-performance culture and supports organizational capability building Key Roles Responsibilities 1 Strategic HR LeadershipDevelop and implement regional HR strategies aligned with business goals Serve as a trusted advisor to regional leadership on all HR matters including organizational design talent development and workforce planning Build and maintain strategic relationships with industry bodies HR forums and regulatory authorities 2 HR Operations ComplianceEnsure timely and accurate execution of all HR operations including payroll employee records onboarding and exit formalities Ensure adherence to statutory compliances and labour laws coordinate audits and statutory inspections Provide necessary data and documentation to the central compliance team as per regulatory requirements 3 Talent Acquisition Workforce PlanningLead the regional manpower planning process in alignment with business requirements Drive timely recruitment and onboarding processes across all levels as per SLAs Foster relationships with recruitment vendors and consultants to build a strong talent pipeline 4 Employee Relations EngagementPromote a positive work environment through proactive engagement communication forums and grievance redressal mechanisms Oversee timely resolution of disciplinary matters in coordination with central ER Compliance team Drive and monitor employee engagement initiatives satisfaction surveys and feedback forums 5 Performance Capability ManagementEnsure effective implementation of performance management systems PMS in the region Drive the development and execution of individual development plans IDPs for high-potential employees Monitor training man-days and ensure capability building aligned with organizational needs 6 Succession Planning RetentionIdentify successors for critical roles and ensure leadership development initiatives are in place Monitor attrition and implement retention strategies with focus on high-performing and high-potential employees 7 Team Leadership DevelopmentLead and mentor the regional HR team by setting clear goals evaluating performance and facilitating career development Ensure adequate staffing skill enhancement and a culture of collaboration and accountability 8 Budget ManagementEnsure adherence to the regional HR budget optimize costs and monitor resource allocation effectively Qualifications Experience Education Essential Master s degree in human resource management Business Administration MBA PGDM - HR preferred or a related field from a recognized institution Preferred Additional certifications in related HR fields is a plus Experience Essential 8 to 12 years of progressive HR experience including a minimum of 5 years in a senior or regional leadership capacity Preferred Skilled in driving HR strategy with hands-on experience in core HR functions team management across locations and data-driven decision-making using HRMS tools Skills Capabilities 1 Core Technical Skills Strategic Human Resource Planning Talent Acquisition Workforce Management Performance Management Systems PMS Employee Relations Industrial Compliance Learning Development Strategy Succession Planning Leadership Development HR Data Analytics HRMS tools SAP Oracle Workday etc Compensation Benefits Structuring Organizational Development Change Management Statutory Regulatory Compliance Labour Laws LWF PF ESI etc 2 Behavioural Competencies Strategic Thinking - Ability to align HR initiatives with long-term business objectives Influencing Stakeholder Management - Effectively engage with senior leadership and external partners People Leadership - Inspire develop and retain high-performing teams Decision Making Accountability - Make sound judgments in high-impact situations Communication Interpersonal Skills - Strong written and verbal communication across hierarchies Change Agility - Lead and manage transformation and adapt to dynamic business needs Ethical Integrity - Uphold compliance and promote a values-driven culture Result Orientation - Focus on delivering measurable outcomes in line with strategic priorities Key Performance Indicators Sr No Key Result Areas Key Performance Indicators KPIs 1 HR Strategy Execution implementation of strategic HR initiatives aligned to business goals Feedback from business heads 2 Talent Acquisition Manpower Planning Adherence to approved manpower plan Average recruitment TAT Quality of hires and early attrition rate 3 Employee Engagement Retention Employee Engagement Index Attrition annualized Retention rate of high performers 4 Performance Management System PMS completion of PMS within defined timelines Quality of goal setting and performance feedback 5 Compliance Statutory Adherence Number of audit observations Timeliness in regulatory submissions and labour compliance 6 HR Operations Payroll Management Timeliness and accuracy of payroll inputs SLA adherence for employee lifecycle processes 7 Capability Building Learning Development Average training man-days per employee Coverage of leadership development programs 8 Succession Planning Leadership Pipeline critical roles with identified successors IDP completion for identified successors 9 Budget Management Cost Control Adherence to HR budget Cost per hire and cost per training program 10 Stakeholder Management Internal Customer Satisfaction HR satisfaction scores from regional leadership business teams Resolution rate of escalated grievances Why Join DHL Blue Dart When you join us you become part of a purpose-driven organization that s redefining logistics across India and beyond Here s what you can expect Competitive compensation and performance-linked incentives that reward your contribution Continuous learning through structured development programs on-the-job coaching and access to global best practices Comprehensive benefits including medical insurance with optional parental cover financial wellness programs and generous paid time off A strong culture of recognition inclusion and respect where your ideas matter and achievements are celebrated Access to cross-functional and global career paths within DHL Group s diverse business portfolio The pride of working for India s most awarded logistics brand delivering excellence across 56 000 locations and 220 countries Join us and be part of a company that s not only a leader in logistics but also a trusted Employer of choice committed to your growth well-being and long-term success LI-eBD

📌 Regional Human Resources Head (New Delhi)
🏢 Dhl
📍 New Delhi