Job description Our Customer Experience Executive play a crucial part in the mission to deliver timely accurate and skilled customer service to all our customers In a fun and fast-paced environment this position requires Call Email and Chat communication with customers What will you be doing 1 Provide help and advice to customers using DrinkPrime s protocols or services 2 Communicate courteously with customers 3 Handle customer complaints inquiries or requests 4 Keep accurate records of discussions or correspondence with customers 5 Work across different teams Sales operations delivery finance etc for effective and fast issue resolution 6 Finding ways to measure customer satisfaction and improve services What we need in you 1 Experience in working on ticketing tools like - Freshdesk Zendesk etc 2 Experienced in Calls Emails 3 Good to have chat experience Optional 4 Excellent English communication skills 5 Strong sense of customer empathy 6 Creativity and a good sense of humour will be an added advantage Job Type Full-time Pay 250 000 00 - 350 000 00 per year

📌 Customer Support Executive (Karnataka)
🏢 DrinkPrime
📍 Karnataka