Job Summary We are seeking a detail-oriented proactive and agile Operations Executive to support daily operations in our hospitality establishment The ideal candidate will ensure smooth and efficient service delivery across departments such as front office housekeeping F B and guest services contributing to overall guest satisfaction and operational excellence Key Responsibilities Supervise day-to-day hotel operations across departments to ensure high standards of service Monitor and improve guest experience through regular feedback and service audits Coordinate with housekeeping front office and F B teams to ensure seamless guest service Support scheduling inventory and workforce management to optimize operations Assist in handling guest complaints and resolving service issues promptly Ensure compliance with health safety and hygiene regulations Assist in budgeting cost control and procurement activities Collaborate with vendors and external service providers when needed Generate operational reports and support in performance analysis Drive implementation of SOPs and service quality improvements Support training and development of front-line staff Requirements Bachelor s degree in Hospitality Management Business Administration or related field 1-3 years of experience in hospitality operations or a similar role Strong organizational and multitasking skills Excellent communication and interpersonal abilities Problem-solving mindset and attention to detail Proficient in hotel management software e g Opera IDS or similar Flexibility to work in shifts including weekends and holidays Preferred Skills Knowledge of customer service principles and best practices Familiarity with hotel KPIs and reporting metrics Basic knowledge of budgeting and cost analysis Job Type Full-time Pay 15 000 00 - 30 000 00 per month Benefits Cell phone reimbursement Experience Fluent English Communication 3 years Required Operation Executive 3 years Required Customer handling 3 years Required Work Location In person