Job Summary We are seeking a highly motivated and detail-oriented Quality Assurance Professional to join our laboratory team This role is crucial in ensuring the continuous implementation maintenance and monitoring of our quality management system adhering to national and international standards The ideal candidate will play a pivotal role in upholding regulatory compliance driving continuous improvement and ensuring the integrity of all laboratory operations Key Responsibilities Quality System Management Actively participate in and support all quality assurance-related activities Implement maintain and monitor the effectiveness of the Quality Management System QMS in compliance with ISO IEC 17025 2017 NABL guidelines FSSAI EIC APEDA AYUSH GLP Commodity Boards e g Tea Board and other relevant regulatory body requirements Ensure systematic control and management of all QMS documents and records including preparation review issuance revision and updates Training Development Identify plan and execute internal and external training programs for laboratory personnel Review and compile comprehensive training records Corrective Preventive Actions CAPA Monitor the effective implementation and verification of corrective actions CA and preventive actions PA Systematically resolve complaints and non-conforming work actively participating in complaint closure actions Technical Review Oversight Review and maintain records for method development validation and verification Review test reports calibration and validation certificates for accuracy and compliance Vendor Equipment Management Perform qualification and ongoing evaluation of vendors providing products and services to the laboratory Plan conduct and monitor equipment calibration validation intermediate checks and maintenance activities Quality Control Proficiency Testing Plan conduct and participate in inter-laboratory comparison ILC proficiency testing PT and internal quality check IQC programs ensuring meticulous record maintenance Audits Compliance Assist and actively participate in the execution of internal and external audits as well as Management Review Meetings MRM Support the preparation for and participation in customer and regulatory audits visits and inspections ensuring successful closure of any non-conformances raised Customer Information Management Review assess and evaluate customer feedback to drive improvements Assist in LIMS Laboratory Information Management System operation and ensure its compliant implementation Circulate critical regulatory and laboratory information circulars notices newsletters and recent updates guidelines to all relevant company personnel Risk Management Continuous Improvement Identify assess and mitigate risks while also developing and verifying the implementation of opportunities for system and process improvement General Support Perform other duties as assigned by the Lab Head or Management Qualifications Education Master s degree in Biotechnology Microbiology Food Technology Chmeistry or a related discipline Experience 5-8 of progressive experience in Quality Assurance within a NABL accredited Technical Knowledge In-depth understanding and practical experience with ISO IEC 17025 2017 Familiarity with NABL guidelines FSSAI EIC APEDA AYUSH GLP and other relevant regulatory requirements e g specific to food pharma tea etc Proficiency in laboratory quality control principles method validation and equipment calibration Experience with LIMS operations is highly desirable Skills Strong analytical and problem-solving skills Excellent communication written and verbal and interpersonal skills Ability to conduct effective training programs Meticulous attention to detail and robust organizational skills Proficient in Microsoft Office Suite Word Excel PowerPoint Ability to work independently and collaboratively within a team