Designation Collection Supervisor Team Leader Responsible for driving the multi due stage portfolio performance aligned to the operating plan across PAN India locations through a team of Field Executives and Tele Callers Motivation and maintaining minimal attrition for team FOS Tele caller aligned to respective zone to drive consistency in performance Manage Collection efficiencies Resolution Product of flows Settlement Formulating collection strategies for the state basis market dynamics portfolio spread segmentation and business requirements Compliance Ensure compliance with business policy collections procedures and audit requirements Monitor compliance and audit requirements with down team during location visit Measures of Success Define the Outcomes expected of the role Compliance score Skills set required - Should possess strong execution skills along with ability to identify root causes of problems generate and evaluate alternative solutions implement problem resolutions quickly and effectively with fact-based decisions - Strong team management skills - Well versed in MS-Excel - Forecasting skills - Good communication and interpersonal skills with evidence of teamwork and collaboration - Excellent listening problem solving analytical skills and Conflict management skills Must Have Qualification Graduate Degree or equivalent educational qualifications Loans and Credit Card knowledge along with good understanding of Collection Processes Relevant Experience in the field 1 Team Leader - Minimum 1-2 Year Required in Collection Process 2 Collection Supervisor - Minimum 2-3 Years Required in Collection Process 3-4 years Team management experience in Collections Preferred Industry Loan Credit Card Banking Collections Employment Type Full Time Permanent Education Any Graduate Postgraduate Job Type Full time Salary Negotiable Job Type Full-time Pay 25 000 00 - 35 000 00 per month Benefits Provident Fund Schedule Day shift Supplemental Pay Performance bonus License Certification DRA Debt Recovery Agent Certificate Preferred Willingness to travel 25 Preferred Work Location In person

📌 Collection Field Supervisors / Team Leader (Uttar Pradesh)
🏢 Hi Tek Syndicate
📍 Uttar Pradesh