We are looking for a dynamic member coordinator who can manage the front desk at our gym We have 4 branches in Bengaluru Quadz Fitness is a brand we have completed 10 years in the fitness industry and moving into a next decade with lots of fitness updates Our Vision is to fine-tune the health and fitness needs of people to bring about an improvement in all the fitness elements ensuring overall well being Member Coordinator Role Greeting and Welcoming Providing a friendly and professional welcome to all members and visitors Answering Inquiries Handling phone calls emails and in-person questions about gym services memberships and classes Managing Check-ins Checking in members and guests verifying memberships and potentially monitoring access control Addressing Concerns Resolving member complaints and issues escalating to management when necessary Promoting Services Informing members and guests about gym programs classes and special offers Scheduling Appointments Booking personal training sessions classes and other appointments using the gym s system Handling Membership Transactions Processing new memberships renewals and cancellations Maintaining Records Keeping accurate records of member information attendance and transactions Managing Payments Handling cash card and online transactions Maintaining the Reception Area Ensuring the reception area is clean organized and presentable Assisting with Membership Sales Providing information to potential members giving tours and potentially assisting with sales Monitoring Inventory Ensuring the reception area has adequate supplies and materials Supporting Gym Staff Assisting with various administrative tasks and helping to maintain a smooth operation Skills and Qualifications Excellent Communication and Interpersonal Skills Must be able to communicate effectively with diverse individuals Customer Service Orientation A friendly helpful and patient attitude is essential Organizational Skills Ability to manage multiple tasks prioritize effectively and maintain accurate records Basic Computer Skills Proficiency in using computers handling payments and potentially using gym management software Problem-Solving Skills Ability to address and resolve customer issues efficiently If interested please contact Deeksha Sunil - (phone hidden) (phone hidden) Job Type Full time Pay 15 000 00 - 22 000 00 per month Benefits Health insurance Schedule Day shift Supplemental Pay Commission pay Performance bonus Work Location In person