Job Title Email Chat Support Executive Non-Voice Company Multrix Business Solutions Location Indore On-site Salary Up to 20 000 month CTC Job Type Full time Immediate Joiners Only About the Role Multrix is hiring Email and Chat Support Executives to handle customer queries professionally via email and live chat This is a non-voice work-from-office role with rotational mostly night shifts Key Responsibilities Respond to customer queries via email chat Troubleshoot and escalate issues as needed Maintain accurate logs and ticket records Coordinate with internal teams for resolution Requirements Excellent English written communication Prior customer service experience preferred Must be based in Indore Open to rotational night shifts Ready to join immediately Perks Benefits Health insurance wellness programs Performance-based incentives Career growth opportunities Note Please do not apply if you are Not in Indore Expecting remote hybrid work Unwilling to work night rotational shifts Expecting a higher salary Unable to join immediately Job Types Full-time Permanent Pay 18 000 00 - 20 000 00 per month Schedule Night shift Rotational shift Application Question s Do you have 2 years of experience Work Location In person