At Broadridge we ve built a culture where the highest goal is to empower others to accomplish more If you re passionate about developing your career while helping others along the way come join the Broadridge team Manages resources budgets and all activities related to the delivery of new services to new and or existing clients moving from one platform to another Ensures that SLAs service level agreements and KPI key performance indicators as defined in the relevant contracts are met or exceeded Designs conversion plan and specs based on client needs and ensures all programs are tested and signed off by clients Provides costs estimates and budgets Monitors conversion work for completion and verify outputs Investigates and resolves any problems or issues Maintains tight control over the project schedule risks scope of work and budget ensures that operational teams and subcontractors have a clear understanding of client requirements Interfaces with client management and company team to ensure smooth transition Builds and maintains robust client relationships and provides day-to-day client advice and support Promotes the organization s capabilities to clients identifies sales opportunities which are forwarded to the account managers and achieves contract extensions or additional business within the account s Manages teams of incumbents responsible for setup and installation of technical systems applications or process designs for client s purchased or outsourced technology and business process solutions Develops and implements policies and practices for client installations including access management data mapping and transfer process documentation testing and troubleshooting and client training Interfaces with consulting sales and project management teams to develop strategy and resource plans to anticipate demand for implementation services and workforce needs Provides client insight and feedback to product development and professional services teams for product and services improvement Applies a theoretical knowledge-base to work to achieves goals through own work Characterized by specific functional expertise typically gained through formal education May provide guidance to others as a project manager using technical expertise Requires knowledge and experience in own discipline still acquiring higher-level knowledge and skills Builds knowledge of the company processes and customers Solves a range of straightforward problems Analyzes possible solutions using standard procedures Receives a moderate level of guidance and direction Functional Knowledge Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines Business Expertise Understands key business drivers uses this understanding to accomplish own work Leadership No supervisory responsibilities but provides informal guidance to new team members Problem Solving Solves problems in straightforward situations analyzes possible solutions using technical experience and judgment and precedents Impact Impacts quality of own work and the work of others on the team works within guidelines and policies Interpersonal Skills Explains complex information to others in straightforward situations We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a company and ultimately a community that recognizes and celebrates everyone s unique perspective Use of AI in Hiring As part of the recruiting process Broadridge may use technology including artificial intelligence AI -based tools to help review and evaluate applications These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws Please note that honesty and transparency are critical to our hiring process Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration

📌 Business Analyst (Karnataka)
🏢 Broadridge
📍 Karnataka