About the Role We are looking for a smart detail-oriented team member who can handle customer communication admin coordination and basic inside sales support This role is critical to ensure smooth daily operations and follow-ups across platforms Key Responsibilities Customer Support Respond to customer queries on WhatsApp Instagram email marketplaces Handle order status updates returns delays and resolution cases Order Coordination Generate shipping labels update tracking details Work with delivery partners to resolve delivery issues Coordinate replacement or sample shipments Admin Coordination Maintain inventory returns and payment records in Excel Google Sheets Follow up with account managers Amazon Flipkart etc Assist with paperwork reimbursement updates and team coordination Call shortlisted candidates for interviews and follow up with new hires Inside Sales Lead Follow-up Respond to IndiaMART and JustDial leads Follow up on warm leads via WhatsApp call Help create and send quotations or basic product info What We re Looking For Good spoken written communication skills Basic Excel Google Sheets knowledge Organized and proactive able to follow up without reminders Willingness to learn and grow into a broader role Prior experience in D2C FMCG or ecommerce is a plus Why Join Us Get hands-on exposure to a growing FMCG brand Chance to grow into roles across operations marketing or sales Be part of a mission-driven team building healthier everyday foods Job Type Full-time Pay Up to 23 000 00 per month Education Diploma Required Language English Required Location Faridabad Haryana Required Work Location In person