Role Summary The CSD Coordinator will be responsible for coordinating customer service operations project documentation material follow-ups and communication between internal teams and customers The role ensures smooth project execution timely updates and adherence to company standards Key Responsibilities Project Monitoring Reporting Update CSD Project Bar Chart Gantt Chart and share weekly status with customers in coordination with the Zone Leader Track and update material shortage status in the CSD Dashboard Site Coordination Daily follow-up with Site Engineers on urgent issues and escalate critical matters to Manager Ensure site-related data is shared for MOM and invoice preparation Material Purchase Follow-Up Follow up with Purchase Stores for material shortages and coordinate with Santosh More when available Manage material requisition as required Customer Communication Support Receive and record customer calls and forward information to concerned personnel Monitor customer complaints received through the Customer Care email ID Project Documentation Create new projects in Arrowsoft for new POs Prepare and send Input Sheets for all new POs and follow up with Design to obtain BOM Prepare CSD quotations as per customer inputs Maintain and update ISO documentation daily Prepare documents required as per company standards before commissioning at site Accounts Labour Coordination Coordinate with Accounts for invoice preparation after receiving MOM from Site Engineer Provide site work completion data of labour to the Purchase Department for issuing PO to labour contractors Skills Requirements Robust coordination and communication skills email phone Proficiency in MS Excel project monitoring tools and Arrowsoft Ability to handle multiple tasks and follow up with cross-functional teams Basic understanding of material flow and documentation processes Customer-oriented approach with attention to detail Job Type Full-time Pay 18 000 00 - 25 000 00 per month Benefits Food provided Leave encashment Provident Fund Work Location In person

📌 Service Coordinator (Maharashtra)
🏢 Furnteck Engineers
📍 Maharashtra