Job Purpose Maintain the network computer and CCTV setup to ensure that all systems are operating smoothly and efficiently without problems or glitches help make the system work better and faster Technical - Working knowledge of network PC and platform operating systems including Microsoft - Microsoft Exchange and Microsoft SQL Server - Working knowledge of current systems software protocols and standards Non-technical - Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong - Judgment and Decision Making Considering the relative costs and benefits of potential solutions to choose the most appropriate one - High level of patience and professionalism when working with other employees who will have a varying range of computer competencies - Problem solving and multitasking skills - Ability to work under pressure Remain calm when dealing with a crisis - Customer Service Skills Minimum Education BCA B Sc IT B Sc Skills - Monitor system performance and troubleshoot issues - Ensure security and efficiency of IT infrastructure - Respond to and resolve help desk requests - Maintain and administer computer networks and related computing environments including computer and device hardware systems software applications software and all configurations - Diagnose troubleshoot and resolve hardware and software including call centre hardware and software and other network and system problems - Configure monitor and maintain email applications and virus protection software - Plan coordinate and implement network security measures to protect data software and hardware - Check troubleshoot and resolve issues with live streaming - Add or remove CCTV cameras depending on needs and situations - Set up and install physical access control systems for FCPL offices - Monitor access control systems troubleshoot in case of malfunction and resolve issues - Respond to and resolve help desk requests from parents and employees escalate more complex issues to vendors Experience 2 -3 Years Job Type Full time Pay Up to 30 000 00 per month Benefits Provident Fund Work Location In person

📌 It Support Officer (Uttar Pradesh)
🏢 Footprints Childcare
📍 Uttar Pradesh