Position Banquet Executive Department Food Beverage - Banquets Reporting To Banquet Manager F B Manager Location The Quorum Hotel Mysore 1 ROLE SUMMARY The Banquet Executive is responsible for coordinating executing and ensuring smooth operations of all banquet events at The Quorum Hotel This includes guest handling event setup vendor coordination staff supervision and maintaining the highest level of service standards to deliver exceptional event experiences 2 KEY RESPONSIBILITIESA EVENT OPERATIONS Coordinate and execute all banquet events including weddings conferences corporate meetings parties and hotel-hosted functions Ensure timely setup of banquet halls as per BEO Banquet Event Order - including seating decor audio-visual lighting buffet layout and service flow Conduct pre-event briefings with staff on event schedule responsibilities and guest expectations Supervise service during the event and ensure smooth execution from start to finish Coordinate closely with Kitchen Front Office and Housekeeping teams for timely support B GUEST SERVICE CLIENT HANDLING Act as the primary point of contact for event organizers and guests during the event Address guest requests complaints and last-minute changes calmly and efficiently Maintain strong relationships with clients and ensure repeat business through excellent service C ADMINISTRATION DOCUMENTATION Prepare and review BEOs with Sales Events team Maintain event checklists consumption reports and billing summaries Track inventory of banquet equipment linen cutlery and glassware Ensure proper handover to Accounts team for billing and closure D STAFF SUPERVISION Schedule and supervise banquet staff including servers stewards captains and support staff Conduct training in service standards etiquette grooming and guest handling Monitor grooming standards and discipline of the banquet team E REVENUE COST CONTROL Coordinate with Sales for upselling menu items AV equipment decor and additional services Reduce wastage of food beverages and resources through effective planning Track breakage pilferage and report variances to management F SAFETY HYGIENE COMPLIANCE Ensure banquet areas follow hygiene and cleanliness standards at all times Make sure fire safety emergency exits and equipment handling procedures are followed Comply with all hotel SOPs and service standards 3 REQUIRED SKILLS QUALIFICATIONSEducation Degree Diploma in Hotel Management or equivalent Experience 2-4 years of experience in Banquet Operations or F B service in a reputed hotel Experience handling weddings and corporate events preferred Skills Excellent communication and coordination skills Strong leadership and team management abilities Outstanding guest service orientation Knowledge of event setups F B service styles and audio-visual basics Ability to multitask and work under pressure 4 PERSONAL ATTRIBUTES Well-groomed confident and professional Problem solver with a calm and positive attitude Strong sense of responsibility and ownership Flexible to work morning evening shifts weekends and event timings 5 KPIs KEY PERFORMANCE INDICATORS Guest Satisfaction Score Event Execution Quality Timeliness Revenue Upsell Contribution Cost Inventory Control Staff Productivity Grooming Zero Complaints Service Recovery Handling Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Advantages Cell phone reimbursement Food provided Provident Fund Work Location In person

📌 Banquet Executive (Karnataka)
🏢 The Quorum Hotel
📍 Karnataka