Job Summary We re looking for dedicated and customer-oriented Customer Support Executives to join our growing team In this role you will handle customer inquiries via calls chats and emails helping travelers with bookings itinerary changes and general support You ll be an integral part of ensuring customer satisfaction and enhancing our service quality Key Responsibilities Handle incoming calls chats and emails related to flight bookings modifications and cancellations Provide accurate and timely information regarding flight options fares and travel policies Resolve customer issues with empathy professionalism and attention to detail Coordinate with internal teams to ensure smooth issue resolution Maintain detailed records of customer interactions and feedback Work in a rotational shift environment to support 24x7 operations Requirements Minimum 6 months-2 years of experience in customer service or support travel industry experience preferred Excellent communication skills verbal and written Strong problem-solving and multitasking abilities Basic computer proficiency and comfort with CRM or booking tools Positive attitude and willingness to work in a quick-paced customer-focused environment Flexibility to work rotational shifts and rotational week offs Perks Benefits Cab facility provided for pickup and drop Competitive salary with incentives based on performance Friendly growth-oriented work environment Job Types Full-time Permanent Pay 20 000 00 - 35 000 00 per month Benefits Paid time off Experience US Process 1 year Required Shift availability Night Shift Required Work Location In person
📌 Customer Support - Us Process (Haryana)
🏢 cheap flying Fares
📍 Haryana
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