Telecom Services Manager - Audio Video Conferencing Experience Range 07- 10 years Location Bengaluru India TCS has always been in the spotlight for being adept in the next big technologies What we can offer you is a space to explore varied technologies and quench your techie soul Job Summary We are looking for an experienced Manager - Audio Video Conferencing Executive to lead and oversee our audio and video conferencing infrastructure and services The ideal candidate will be responsible for managing the deployment maintenance and optimization of conferencing technologies ensuring seamless communication across all business units This role involves collaborating with cross-functional teams to deliver reliable and innovative conferencing solutions that support business continuity and enhance virtual collaboration Key Responsibilities Lead the strategy implementation and management of audio and video conferencing systems e g Zoom Microsoft Teams Cisco Webex etc across the organization Oversee day-to-day operations and troubleshooting of conferencing infrastructure to ensure high availability and performance Manage vendor relationships and coordinate with third-party service providers for installation support and upgrades Develop and enforce policies procedures and best practices for the use of conferencing technologies Collaborate with IT Facilities and other departments to integrate conferencing solutions into broader communication frameworks Plan and execute training programs for end-users to enhance adoption and effective utilization of conferencing tools Monitor system usage analyze performance metrics and prepare regular reports for senior management Stay up-to-date with emerging audio video conferencing technologies and recommend upgrades or current solutions Manage budgets related to conferencing technology procurement licensing and maintenance Lead and mentor a team of conferencing support specialists or executives Qualifications Experience in managing audio video conferencing systems and services Proven expertise with major conferencing platforms Zoom Microsoft Teams Cisco Webex Google Meet etc Strong understanding of networking audio video hardware codecs and unified communication technologies Excellent problem-solving skills and ability to manage multiple projects simultaneously Strong leadership and team management experience Effective communication and stakeholder management skills Relevant certifications e g Cisco Collaboration Microsoft Teams Expert are a plus Skills Technical expertise in audio video conferencing infrastructure Vendor and contract management Budget management Analytical and reporting skills Training and user support Project management Location Bengaluru Job Function IT INFRASTRUCTURE SERVICES Role Manager Job Id 383429 Desired Skills IT Infrastructure IT Service Operation Video Conferencing Desired Candidate Profile Qualifications Undergraduate

📌 Telecom Services Manager (Karnataka)
🏢 Tata Consultancy Services (TCS)
📍 Karnataka