Job Category Operations Degree Level Bachelor s Degree This position is to handle daily operation to meet customers needs provide quality services and make sure no service failures occur Responsibilities Customer Relationship Management - Quick response and provide solutions for problem solving to meet customer requirements - Continue to improve customers satisfaction and meet customers service level - Cooperate with service providers to solve local customs trucking problems - Well manage the key VIP accounts Operational - Plan shipments and input into system based on customer requirements - Track Accounts Receivables - Work with documentation team to make sure shipments well closed - Prepare regular reports for customers - Meet exceed individual KPIs including productivity on-time response accuracy etc Qualifications Minimum Bachelors in any field
📌 Process Expert, Gbs Customer Service And Support (Chennai)
🏢 APL Logistics
📍 Chennai
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