About Us Mapsted www mapsted com is a global leader in innovative location-based technology distinguished by its proprietary hardware-free solutions Founded in 2014 the company has pioneered the transformation of data chaos into actionable intelligence through advanced AI and machine learning Mapsted has meticulously mapped over one billion square feet of indoor space and holds more than 100 patents showcasing its commitment to trailblazing innovation Its unique ability to deliver scalable beacon-free indoor positioning with an accuracy of 1-5 meters places it at the forefront of the industry About the Role We are seeking a Field Implementation Lead Manager to oversee client-side deployments and ensure successful execution of on-site projects This role involves leading and mentoring a team of Field Engineers QA Specialists coordinating with clients and ensuring projects are delivered on time within scope and at the highest quality standards As the on-site lead you will represent the company during deployments resolve escalations and drive operational excellence across all client implementations Key ResponsibilitiesTeam Leadership Oversight Lead and supervise a team of Field QA Engineers during client deployments Ensure the team follows project plans installation checklists and quality protocols Provide on-site guidance mentoring and performance feedback Project Execution Delivery Plan and coordinate site activities in alignment with project timelines Monitor progress proactively resolve bottlenecks and ensure on-time completion Conduct final verification of installations and QA sign-offs before client handover Client Relationship Management Act as the primary on-site point of contact for clients during implementations Communicate project progress challenges and resolutions effectively to stakeholders Escalate critical issues to senior management and propose actionable solutions Quality Assurance Reporting Oversee QA checks and validation of installations Ensure compliance with technical specifications safety standards and client requirements Prepare detailed progress reports site documentation and closure reports for management Coordination Compliance Liaise with internal project managers and back-office support for scheduling logistics and resource planning Enforce company safety standards and ensure the team adheres to client-site protocols Requirements Bachelor s Degree Diploma in Engineering IT or related technical field 4-7 years of experience in on-site implementation QA or field engineering with at least 2 years in a leadership role Robust leadership and team management skills with the ability to motivate and guide field staff Excellent communication and interpersonal skills English Hindi required regional languages a plus Ability to manage client expectations and resolve escalations professionally Willingness to travel extensively 80-90 across India and abroad Preferred Qualifications Proven track record of leading field teams in deployment implementation projects Strong organizational and time-management skills Problem-solving mindset with ability to handle on-site challenges under pressure Professional client-facing demeanor with high attention to detail Job Type Full-time

📌 Field Implementation Lead (on-site Projects) India Remote
🏢 Mapsted
📍 India