Job Title International Voice Process Executive Shift Timings 5 30 PM - 2 30 AM Night Shift About the Role We are looking for a dynamic and customer-focused International Voice Process Executive with prior international process experience This role involves assisting customers handling queries via calls emails and chat and maintaining accurate records If you are passionate about delivering excellent service and can manage multiple tasks effectively we want you on our team Key Responsibilities Handle inbound and outbound customer calls for international clients Resolve customer queries with professionalism and accuracy Perform blended customer service tasks - 90 Voice 10 Email Chat Maintain call notes update CRM systems and ensure data accuracy Provide timely follow-ups and ensure customer satisfaction Multitask between communication and documentation efficiently Requirements Mandatory Prior experience in international customer service voice process Excellent communication skills in English verbal written Ability to multitask and maintain detailed records Comfortable working in night shifts 5 30 PM - 2 30 AM Robust problem-solving skills and customer-first attitude Basic computer knowledge and typing skills What We Offer Growth opportunities in a fast-paced environment Supportive team culture and skill development programs If you are enthusiastic about customer service have international process experience and are open to night shifts we encourage you to apply Job Type Full-time Pay 300 000 00 - 500 000 00 per year Benefits Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location In person

📌 International Voice Process Executive (Maharashtra)
🏢 Jaincotech
📍 Maharashtra