08 Aug
|
8QUEENS SOFTWARE TECHNOLOGIES PRIVATE
|
Tamil Nadu
08 Aug
8QUEENS SOFTWARE TECHNOLOGIES PRIVATE
Tamil Nadu
Lead and manage a team of customer care executives Handle inbound and outbound calls emails and chats when required Monitor team performance and ensure achievement of customer service targets Train guide and motivate team members for better performance Resolve escalated customer queries and complaints effectively Maintain reports on team productivity and service quality Ensure excellent communication standards and customer satisfaction Graduate Diploma in any stream Minimum 2 years of experience in customer care BPO call center with at least 1 year in a team lead role preferred Strong communication skills in Tamil English Hindi added advantage Leadership problem-solving and people management skills Ability to handle targets and pressure Job Types Full time Part-time Permanent Fresher Pay 15 399 44 - 30 116 62 per month Expected hours 24 per week Benefits Provident Fund Work Location In person
📌 Customer Care Team Leader (Tamil Nadu)
🏢 8QUEENS SOFTWARE TECHNOLOGIES PRIVATE
📍 Tamil Nadu