Discover your future at Citi Working at Citi is far more than just a job A career with us means joining a team of more than 230 000 dedicated people from around the globe At Citi you ll have the opportunity to grow your career give back to your community and make a real impact Job Overview The Senior Process Engineer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business Role and responsibilities of a Senior Process Engineer include focusing on partnering with Global Process Lead and across CSC Process Leads for one of SCO s 7 global processes to drive process design standardization documentation and adoption This is a seasoned professional role requiring deep knowledge and experience in process improvement data analysis and service delivery management customer and stakeholder engagement The role involves collaborating across teams globally analyzing data identifying improvement opportunities and leading initiatives to enhance efficiency and customer satisfaction This role will also be instrumental in leveraging the power of Artificial Intelligence to streamline and optimize our operational processes The successful candidate will be responsible for designing developing and refining prompts for internal AI tools ensuring they generate accurate effective and actionable outputs that drive significant improvements in productivity and cost-effectiveness Responsibilities Establish solid partnership with the Global Process Lead GPL and CSC Process Leads to drive process standardization improvement documentation and adoption Evaluate process improvement opportunities and design efficiencies for potential solutions i e tech non-tech including cost benefit analysis aligns to IR CR as needed manage book of work participates in prioritization and drives execution Engage with Systems Operations on technology enhancements in close coordination with the operations team to ensure seamless delivery and implementation of system enhancements identify issues and drive resolution Conduct process reviews to ensure standards are adhered to and drives exception elimination maintains exception inventory Support GPL in driving productivity initiatives and promoting a continuous improvement culture Drives implementation of process-related O T initiatives including OPRF Capacity Planning Drives key transformation initiatives ensuring accountability timely delivery and seamless execution Define scope objectives and deliverables to support business goals in collaboration with GPL and stakeholders Effectively communicate project expectations to the project team and stakeholders Proactively track project milestones and deliverables identify and manage dependencies Develop and deliver progress reports and presentations Prepares and delivers executive presentations to seniors on key initiative updates and accomplishments Function effectively within a multi-disciplinary engineering project team and ensure delivery of a process solution that meets the required outcomes and budget Assess Identify innovation opportunities and or explore new sources of growth including new value propositions Appropriately assess risk when business decisions are made demonstrating particular consideration for the firm s reputation and safeguarding Citigroup its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behavior conduct and business practices and escalating managing and reporting control issues with transparency Collaborate with operations teams to identify bottlenecks inefficiencies and areas where AI can provide significant value Translate business needs into effective AI prompt strategies Develop a deep understanding of the capabilities and limitations of various AI models to craft prompts that maximize their potential while mitigating risks Qualifications 6-10 years experience in process engineering Transformation and Lean required Strong knowledge of end-to-end P2P Accounts Payable Process with deeper understanding of supplier onboarding Strong leadership influencing and matrix management skills with ability to motivate diverse groups of individuals and successfully present information to seniors and stakeholders for collaboration Proven ability to influence and affect end-to-end process change through indirect authority and drive results with a high degree of accountability Exceptional interpersonal and communication skills with a demonstrated ability to establish rapport and build effective relationships across functions regions and all levels of management Advanced Program change and implementation skills to drive process standardization in a multi-cultural cross-product environment Proven executive problem-solving critical thinking and root issue dimensioning capability Strong record with organizational and project management skills ability to multi-task and prioritize in a fast-paced high pressure dynamic environment Self-starter results-oriented positive attitude flexible adaptable responsive and high energy Advanced innovative and conceptual thinking in complex and unchartered organizational model development Exceptional ability to manage ambiguity and multiple priorities across stakeholders Proven strategic thinking and tactical and execution across multi-geographical teams Expert time and task management competencies with exceptional attention to detail Demonstrated ability to drive tangible improvements in efficiency or cost reduction through AI applications Education Bachelor s University degree master s degree preferred This job description provides a high-level review of the types of work performed Other job-related duties may be assigned as required - Job Family Group Business Strategy Management Administration - Job Family Business Process Re-Engineering - Time Type Full time - Most Relevant Skills Please see the requirements listed above - Other Relevant Skills For complementary skills please see above and or contact the recruiter - Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review Accessibility at Citi View Citi s EEO Policy Statement and the Know Your Rights poster

📌 Senior Process Engineer - Vice President (Tamil Nadu)
🏢 Citi
📍 Tamil Nadu