Greetings from cognizant!!

Please find the Jd Below

Technical Writer

Technical Writing, Digital Adoption (DAP), Video Production, Localization & Integration

5+

A/ SA

Chennai

Help Authoring - MadCap Flare or Adobe RoboHelp

3+ years

DAP Tools - Whatfix or WalkMe

2+ years

Video Editing - Camtasia

2+ years

Dev Ecosystem - GitHub (version control) and Azure DevOps (ADO)

Need knowledge

Modern Workflows - AI translation tools

Need knowledge

We are seeking a versatile Technical Writer to own our end-to-end user enablement strategy. You will bridge the gap between traditional documentation, interactive in-app guidance (DAP), and multimedia video content. The ideal candidate loves breaking down complex software features into highly engaging user resources.

Core Responsibilities

- Technical Writing: Create and update online help systems, software Release Notes, FAQs, and troubleshooting guides.
- Digital Adoption (DAP): Design and build interactive,



in-app DAP tours and step-by-step walkthroughs to improve user onboarding.
- Video Production: Script, record, and edit "Whats New" feature videos and instructional guides.
- Localization & Integration: Leverage AI translation tools for content localization and manage writing tasks within engineering workflows.

Key Requirements

- Help Authoring: Proficiency in MadCap Flare or Adobe RoboHelp.
- DAP Tools: Experience creating interactive guides using Whatfix or WalkMe.
- Video Editing: Hands-on experience with Camtasia for screen recordings and video production.
- Dev Ecosystem: Working knowledge of GitHub (version control) and Azure DevOps (ADO) for agile task tracking.
- Up-to-date Workflows: Familiarity with integrating AI translation tools into the documentation pipeline.

📌 Technical Writer (Chennai)
🏢 Cognizant
📍 Chennai