Job Title Travel Agent - Night Shift Location Mohali Job Type Full-Time Night Shift Experience Level Mid-level 3 years Company Overview We are a energetic travel services provider committed to delivering seamless travel experiences 24 7 As we continue to grow we are looking for a dedicated and experienced Travel Agent to join our night shift team and provide exceptional customer service and booking support to clients during off-hours Job Summary We are seeking a proactive and detail-oriented Travel Agent with at least 3 years of industry experience to handle bookings customer queries and travel arrangements during night shifts This is an ideal role for someone with strong communication skills and a passion for travel who is comfortable working independently during overnight hours Key Responsibilities Manage and confirm domestic and international travel arrangements including flights hotels transportation and tours Assist clients with last-minute bookings cancellations and itinerary changes Monitor and respond to client emails calls and messages in a timely and professional manner Use booking platforms e g AmadeusGDS systems to research and process reservations Provide travel advice and solutions based on client preferences and budget Maintain accurate records and documentation of bookings and client interactions Collaborate with day-shift team to ensure seamless handover and client service continuity Qualifications Minimum 3 years of experience as a travel agent or in a travel-related customer service role Proficiency in at least one major GDS system Amadeus Excellent communication and problem-solving skills Strong attention to detail and organizational ability Able to work independently and handle pressure during high-demand periods Comfortable working night shifts weekends and holidays as needed Knowledge of international travel requirements and regulations is a plus Job Type Full-time Pay 12 283 06 - 50 000 00 per month Work Location In person