Job Title Logistics Operations Support Specialist Location Mohali Experience Required 2 Years in Logistics Operations About Cargaison Express Cargaison Express is an India-based offshoring company specializing in consulting knowledge process services and business development exclusively in the logistics industry We partner with global clients to help them streamline operations enhance decision-making and boost profitability through innovative and tailored logistics solutions Our approach combines deep industry knowledge with operational expertise to deliver consistent and measurable results Job Overview We are seeking a Operations Support Specialist with at least 2 years of experience in the logistics industry preferably in freight brokerage carrier operations or a relevant logistics function This role demands a proactive mature professional who thrives in a fast-paced environment demonstrates high attention to detail and possesses strong communication and Excel skills As a key part of our brokerage sales support team you will be responsible for supporting internal sales processes managing data and reports and assisting with day-to-day client and carrier operations to ensure smooth efficient service delivery Key Responsibilities Provide troubleshooting assistance for customer orders account updates and relevant service issues Offer data support and guidance to the brokerage team for decision-making Monitor performance indicators assist with checking insurance compliance for carriers and shippers Manage and update sales tracking tools CRM records and internal reporting dashboards Maintain accurate logs and documentation of orders carrier interactions and service issues Track and review pending orders and customer-specific requests to ensure timely resolution Suggest and implement process improvements to enhance customer satisfaction and operational efficiency Qualifications Minimum 2 years of experience in logistics freight brokerage dispatch carrier sales or related areas Proven ability to handle a fast-paced detail-oriented work setting Strong knowledge of basic Excel basic formulas formatting sorting pivot tables preferred Effective verbal and written communication skills Organized reliable and capable of working independently and as part of a team Prior experience working with international clients especially US-based is a plus Familiarity with CRM systems TMS platforms or freight management tools is desirable Job Types Full-time Permanent Pay 11 822 76 - 30 000 00 per month Benefits Health insurance Paid sick time Paid time off Provident Fund Work Location In person

📌 Operations Support ( Logistics) (Punjab)
🏢 Salsan Steels (Sister Company of Cargaison Logistics)
📍 Punjab