Skill required Marketing Operations - Braze Customer Engagement Platform Designation Marketing Platform Auto Specialist Qualifications Any Graduation Years of Experience 7 to 11 years About Accenture Accenture is a global skilled services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do Help balance increased marketing complexity and diminishing marketing resources Drive marketing performance with deep functional and technical expertise while accelerating time-to-market and operating efficiencies at scale through Data and Technology Next Generation Content Services Digital Marketing Services Customer Engagement and Media Growth Services Role requires Digital Marketing Ads Promotion creation design Braze is a customer engagement platform for multichannel marketing Understand the delivery of platform capabilities for clients from architect solutioning development testing What are we looking for o Evaluates and streamlines business processes to maximize efficiency and effectiveness within the team and with the client o Participates in strategic planning meetings with the client and manages client expectations in terms of support and delivery o Leads manages and coaches the Braze Campaign developers team with shared focus on growth of existing skillset o Development Testing Deployment of new campaigns integrations and releases o Troubleshoot complex problems gap analysis and process improvement o Investigate resolve test and deploy incidents as assigned o Monitors system performance and verifies that peripheral integrations are functioning as expected o Monitor key data propagation integration process Roles and Responsibilities o End to end implementations with Braze Email template implementation to Data Segmentation Canvases knowledge o Lead strategy and architecture sessions and communicate design options to clients good to have o Manage administration of customer communication campaigns across the cloud either in each function email SMS Push Cloud Pages or leveraging Canvas to deliver multi-touch communications o Liquid and SQL knowledge is required o Establish best practice application support methodology and processes including maintenance and support roadmaps processes and technical documentation o Requirement gathering analysis solution and design of new interfaces integrations within scope o Evaluate new functionalities for the platform that enables new channels or integrations that can be used across brands Any Graduation About Accenture We work with one shared purpose to deliver on the promise of technology and human ingenuity Every day more than 775 000 of us help our stakeholders continuously reinvent Together we drive positive change and deliver value to our clients partners shareholders communities and each other We believe that delivering value requires innovation and innovation thrives in an inclusive and diverse workplace We actively foster a workplace free from bias where everyone feels a sense of belonging and is respected and empowered to do their best work At Accenture we see well-being holistically supporting our people s physical mental and financial health We also provide opportunities to keep skills relevant through certifications learning and diverse work experiences We re proud to be consistently recognized as one of the World s Best Workplaces TM Join Accenture to work at the heart of change Visit us at Equal Employment Opportunity Statement All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process Accenture is committed to providing veteran employment opportunities to our service men and women

📌 Marketing Platform Auto Specialist (Mumbai)
🏢 Accenture
📍 Mumbai