JOB TITLE Executive Facilitator Main Purpose of the Job The Cosmetic Procedure Executive Sr Executive plays a critical role in ensuring clients receive the service quality and results promised by consultants and sales teams specifically for services such as Advanced Laser Therapy Strand by Strand - The Ultimate and Strand by Strand - Cosmetic This position involves end-to-end coordination across departments proactive client engagement and supporting both operational excellence and sales conversion to meet business goals Key Roles and Responsibilities Client Service Delivery Deliver exemplary client-centric service aligned with AHS standards and brand expectations Coordinate with all departments to ensure seamless procedure execution for all offered concepts Proactively resolve complex client concerns escalated by the team involving the Advisor Regional Head or National Head when necessary Maximize client satisfaction through regular follow-ups consistent engagement and retention strategies Operational Excellence Maintain and manage client records meticulously including consultation history financial details and treatment images Monitor procedure room readiness equipment functionality and hygiene across all client-facing areas Ensure daily CRM updates and maintain accurate reporting across daily weekly and monthly metrics Coordinate with the Head Office to ensure smooth operational execution Sales Enablement Business Support Support the sales team in closing deals especially for procedural and high-value services Identify and promote second sales opportunities through effective upselling and cross-selling target-centric Collaborate closely with Trichologists Medical Practitioners to align on client follow-ups review outcomes and support medical-to-sales integration Strategize with studio departments to achieve monthly business targets and KPIs Inventory Protocol Management Monitor departmental stock levels and raise timely requisitions Ensure all protocols and standard operating procedures are followed across departments maintaining high quality and safety standards Performance Innovation Track studio visits of regular clients to personalize their experience and enhance service delivery Monitor surgical schedules and ensure studio teams meet follicle count and average rate targets Propose and implement new systems processes or service innovations to improve client experience and elevate brand positioning Success Metrics KPIs Client satisfaction scores resolution turnaround time Conversion rate for second sales upselling cross-selling CRM update compliance and reporting accuracy Follicle count and average rate achievement where applicable Client retention and repeat visit rate Job Types Full time Permanent Pay 25 000 00 - 35 000 00 per month Work Location In person

📌 Facilitator (Gujarat)
🏢 Advanced Hair Studio India
📍 Gujarat