Designation IT Support Specialist Department Information Technology Qualification Bachelor s degree in computer science information technology or a related field Experience 6 years Work Location Bangalore Work Mode On-site Role Summary The IT Support Specialist will be responsible for managing and supporting Vyapi s IT infrastructure ensuring reliable secure and efficient operation of servers networks and end-user systems This role involves hands-on technical support system administration troubleshooting complex issues and proactively improving IT services to meet business needs The position works closely with internal teams to align technology with organizational objectives while maintaining high standards of security performance and user satisfaction Scope of work As our IT Support and Administration skilled you ll be responsible for the following Providing hands-on technical assistance to server and network systems including provisioning installation configuration operation and maintenance of systems hardware and software and related infrastructure Independently handling assigned IT service tickets Monitoring system performance and identifying areas for improvement diagnosing analyzing and solving complex problems and demonstrating excellent troubleshooting skills Managing and maintaining user accounts access control and data security protocols Developing and implementing IT policies and procedures including backup and disaster recovery plans Evaluating and recommending new hardware and software solutions that will improve the organization s IT infrastructure Assisting in the selection and purchase of new hardware and software Training new users and providing ongoing training and support to existing users of the organization s IT systems Proactively staying in touch with the business users and understanding their needs Performing occasional data centre hands-on administration duties Collaborating with other departments to ensure that IT systems are aligned with business objectives Maintaining accurate records of IT assets licenses and warranties Qualifications A bachelor s degree in computer science information technology or a related field Around 6 years of experience in IT support and administration Experience and skills we would desire are related to Linux Data Center Database MSSQL Microsoft 365 and Storage Solution s Experience with network administration and troubleshooting Knowledge of data security protocols and best practices Ability to manage multiple projects and priorities simultaneously Previous experience working with Windows Server OSs Server Hardware Server Troubleshooting Windows Domains Active Directory and Domain Services IT Infrastructure Monitoring Solution s Data Backup Restore Solution s Scripting e g PowerShell and Networking Basics Job Types Full-time Permanent Pay 600 000 00 - 1 000 000 00 per year Experience IT support admin 5 years Required Work Location In person

📌 It Support Specialist (Karnataka)
🏢 Vyapi Lextech Solutions
📍 Karnataka