As an FA Zscaler Administrator you will be responsible for the configuration operation and improvement of the FA Zscaler platform Zscaler products include ZIA ZPA and ZDX This role ensures secure reliable and high-performance access to the internet and private applications while supporting zero trust networking principles across the organization The administrator will work closely with Networking Security Identity and End-User Computing teams to implement policies troubleshoot issues and support business and security objectives Responsibilities Zscaler PlatformMaintain operational health of the FA Zscaler platform identifying KPI s for monitoring capacity planning and ensuring productive usage of the platform Create and maintain documentation in a globalized and dynamic environment including operating procedures for repetitive task completion ZIAManage global access to URLs Cloud applications SSL Inspection and threat protection policies Provide reporting to key stakeholders within FA that identify the health and efficacy of the platform settings controls protections and alerts Analyze web traffic logs and alerts to identify emerging security risks and performance concerns Participate in a globalized ticket queue to track and resolve issues and changes requests ZPASupport secure access to private applications in the most performant manner Improve existing app segmentation to increase access clarity and facilitate the traffic forwarding to be as close to the application as possible Experience with basic virtualization and cloud hyperscalers Azure AWS for the purposes of ZPA application connector management and troubleshooting ZCCManage maintain and upgrade global fleet of Zscaler client connector for all OS varieties Firm understanding of ZCC client posture settings forwarding profiles and Zscaler tunnel configurations What You Should Bring Formal Education CertificationFour-year university degree or college diploma in the field of computer science and or 1-3 years equivalent work experience The following certifications are highly desired but not required ZDNA or ZDTE Knowledge Experience Required 1-3 years experience managing and configuring Zscaler products across a multi-cloud environment Excellent understanding of large interconnected networks DNS and basic network troubleshooting Basic understanding of orchestration and automation methodologies pertaining to AWS CloudFormation Azure ARM and BICEP or Terraform Proficient at developing in any of the following JavaScript Python Java NET or similar languages Knowledge and understanding of system flow charts data processing concepts and telecommunications principles Knowledge of applicable data privacy practices and laws Knowledge Experience Nice to Have Experience interacting with Zscaler API in legacy mode or ONE API Zidentity experience Understanding of CI CD Continuous Integration Continuous Deliver software development principles and use of Visual Studio and GIT AttributesStrong interpersonal written and oral communication skills Able to conduct research into networking issues and products as required Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations Ability to present ideas in a user-friendly language Keen attention to detail Proven analytical and problem-solving abilities Experience working in a team-oriented collaborative environment Exceptional documentation technical writing skills Passionate about providing a high quality of service and believes in relentless customer satisfaction Promote a strong work ethic with the ability to meet commitments deadlines Ability to maintain ownership independence in a fast-paced high-volume environment Ability to maintain a sense of professionalism urgency in all customer communications United States Equal Opportunity Employment First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices We value all of our candidates employees and clients and place great emphasis on hiring and supporting qualified individuals in each role We are an equal opportunity employer We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other area protected by applicable law g95YiGG1sA

📌 Zscaler Administrator - First Advantage (bangalore/mumbai) (Karnataka)
🏢 First Advantage
📍 Karnataka