Career Category Information Systems Join Amgen s Mission of Serving Patients At Amgen if you feel like you re part of something bigger it s because you are Our shared mission to serve patients living with serious illnesses drives all that we do Since 1980 we ve helped pioneer the world of biotech in our fight against the world s toughest diseases With our focus on four therapeutic areas -Oncology Inflammation General Medicine and Rare Disease- we reach millions of patients each year As a member of the Amgen team you ll help make a lasting impact on the lives of patients as we research manufacture and deliver innovative medicines to help people live longer fuller happier lives Our award-winning culture is collaborative innovative and science based If you have a passion for challenges and the opportunities that lay within them you ll thrive as part of the Amgen team Join us and transform the lives of patients while transforming your career What you will do Let s do this Let s change the world In this vital role you willrole is responsible for leading the team to support and maintain the Amgen Veeva Vault Platform The role will be involved in defining Amgen s Veeva Vault Platform support strategy guiding technology decisions and ensuring timely service is deliver to the Amgen Veeva Vault platform users and their issues are resolved The ideal candidate will have a proven track record of leadership in technology-driven environments managing technology platforms digital transformation initiatives and has a passion for fostering innovation and excellence in the biotechnology industry Additionally collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence This role demands the ability to drive and deliver against key organizational critical initiatives foster a collaborative environment and deliver high-quality results in a matrixed organizational structure Roles Responsibilities Develop and maintain the enterprise Veeva Vault Platform support strategy ensuring alignment with business objectives Responsible for fostering platform reliability Identify and mitigate architectural risks ensuring that the platform is scalable secure and resilient Maintain knowledge base of Veeva issues including principles standards user guides and models Drive continuous improvement in the architecture by finding opportunities for innovation and efficiency Work with partners to gather and analyze requirements ensuring that solutions meet both business and technical needs Accountable for designing and building customizations configurations on the Platform as per the business needs including creating custom objects fields workflows and SDKs Responsible for strategizing Platform Integrations while adhering to consistent integration standards and patterns designing integration workflows building connectors centralizing build run and implementing consistent DevOps model for integrations Perform impact assessments clearly define AS-IS and TO-BE states and recommend platform upgrades in accordance with the new features and functionalities released by Veeva Design platform architecture that can scale to meet growing business needs and performance demands Develop and maintain logical physical and conceptual data models to support business needs Establish and enforce data standards governance policies and best practices Establish Product Platform Efficiency through coordinated impact assessment of Veeva changes and being accountable for deployment and adoption of platform features What we expect of you We are all different yet we all use our unique contributions to serve patients The vital attribute professional we seek is a type of person with these qualifications Basic Qualifications Doctorate degree Master s degree Bachelor s degree and 16 to 20 years Business Engineering IT or related field Preferred Qualifications Functional Skills Must-Have Skills Must-Have Skills Solid understanding of Veeva Vault Platform and Veeva Vaults 6-8 years Global Pharmaceutical experience Solid understanding of pharmaceutical operations and data management business processes Experienced in pharmaceutical regulations and specifications Have TeamPeople management experience Experienced in GxP process Experience working in agile methodology including Product Teams and Product Development models Proficiency in designing scalable secure and cost-effective solutions Can work late hours Can work with multiple teams to meet the business and partner needs Can lead and guide multiple teams to meet business needs and goals Have partner and team management skills Experience with system integration and IT infrastructure Have strong intuition for business Can demonstrate a deep understanding of pharma industry regulations therapy and product Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation and fostering the development of talent Exceptional collaboration communication must be versatile and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment Experience in applying technology standard process methodologies Scaled Agile SAFe ITIL etc Good-to-Have Skills Experience as a technical platform or a product manager Experience in a leadership role within a pharmaceutical or technology organization Extensive experience in the software development lifecycle of GxP Systems Experience using and adoption of Scaled Agile Framework SAFe Strong analytic critical-thinking and decision-making abilities Ability to work effectively in a fast-paced dynamic environment Established business partnerships and IS governance practices involving senior business stakeholders Broad working knowledge of key IS domains and layers Professional Certifications please mention if the certification is preferred or mandatory for the role Veeva Vault Platform Administrator mandatory Scaled Agile Framework SAFe for Teams mandatory Scaled Agile Framework SAFe - DevOps Practitioner preferred ITIL preferred Soft Skills Excellent leadership and team management skills Strong transformation and organisational change experience Exceptional collaboration and communication skills High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented with a focus on achieving team goals Strong presentation and public speaking skills Excellent analytical and fix skills Strong verbal and written communication skills Ability to work effectively with global virtual teams Shift Information This position requires you to work a later shift and may be assigned a second or third shift schedule Candidates must be willing and able to work during evening or night shifts as required based on business requirements Equal opportunity statement Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us to request an accommodation What you can expect of us As we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being From our competitive benefits to our collaborative culture we ll support your journey every step of the way In addition to the base salary Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards Apply now and make a lasting impact with the Amgen team careers amgen com

📌 Associate Director Information Systems – Veeva Platform Operations Lead (Hyderabad)
🏢 AMGEN
📍 Hyderabad