Role Customer support Executive InternExperience 0 to 1 yr - Freshers Contractual Role - 3 to 4 months Languages Fluent in English Tamil Hindi is a plus Key Responsibilities Call and follow up with customers who abandoned their carts Understand customer concerns and help them complete their purchase Share product details offers and support options Update CRM records and coordinate with support marketing teams Provide valuable feedback to improve the customer journey Maintain a polite skilled and positive attitude during all interactions Learn and understand the products to answer basic customer queries Record customer interactions and details in the system accurately Coordinate with internal teams to ensure timely resolution of customer issues Should haveExcellent communication skills English local language Basic computer knowledge Email Excel Chat tools Willingness to learn and adapt Customer-focused attitude Patience and active listening

📌 Customer Support Executive / Intern (Tamil Nadu)
🏢 Sweet Karam Coffee
📍 Tamil Nadu