Key Responsibilities Welcome guests upon arrival with a warm professional attitude and ensure smooth check-in and check-out procedures Manage front desk operations including reservations room allocation and guest inquiries Maintain accurate records of guest information billing and occupancy using the property management system PMS Coordinate with housekeeping and other departments to ensure guest requests are fulfilled promptly Handle telephone and email correspondence professionally providing prompt and courteous responses Process payments generate invoices and maintain proper records of cash and card transactions Address guest feedback concerns or complaints efficiently and escalate when necessary Ensure the lobby and front office area remain neat organized and welcoming at all times Assist in promoting hotel services amenities and special offers to guests Prepare daily reports occupancy revenue guest satisfaction and share with management Requirements Bachelor s degree or diploma in Hotel Management Hospitality or a related field 1-3 years of experience as a Front Office Executive Receptionist in a hotel or resort environment Strong communication and interpersonal skills with a guest-centric approach Proficiency in using Property Management Systems PMS and MS Office applications Well-groomed confident and professional demeanor with excellent customer service skills Ability to multitask and remain calm under pressure during busy operations Knowledge of check-in check-out procedures billing and reservation systems Job Types Full time Fresher Pay 14 000 00 - 18 000 00 per month Benefits Food provided Health insurance Paid time off Provident Fund Application Question s Are you willing to relocate or work in Goa What is your current CTC Are you an immediate joiner Work Location In person

📌 Front Office Assistant - Goa
🏢 Red Thread Hotel
📍 Goa