Job Title Training and Documentation Specialist Company Detailing Bull Location Delhi NCR Salary Range 16k-22k based on experience and interview performance Job Summary The Training and Documentation Specialist will be responsible for developing implementing and maintaining training programs and documentation that support the company s operations customer service and product knowledge This role will work closely with various departments to ensure all employees have the resources and skills needed to perform their jobs effectively Key Responsibilities Develop and deliver training programs for new and existing employees focusing on product knowledge customer service safety protocols and industry best practices Create clear concise and user-friendly training materials including manuals guides standard operating procedures SOPs and e-learning content Update and maintain training resources to ensure they are current with company standards products and industry regulations Collaborate with department heads to identify areas where training is needed and develop solutions to meet those needs Conduct assessments and evaluations to measure the effectiveness of training programs and make improvements where necessary Provide ongoing support to employees answering questions and offering guidance on best practices Assist in onboarding new hires by introducing them to company policies procedures and best practices Track training progress and ensure all staff members are up-to-date with mandatory certifications and training programs Maintain a repository of training and reference materials for easy access by all staff members Ensure compliance with company policies and industry standards particularly in safety and operational practices Qualifications Bachelor s degree in Education Training Business Administration or a related field or equivalent work experience Proven experience in a training or instructional design role ideally within an automotive service or related industry Strong written and verbal communication skills Experience in creating editing and organizing training documentation and materials Familiarity with e-learning platforms and tools is a plus Robust organizational skills and attention to detail Ability to work independently and manage multiple projects simultaneously A passion for helping others learn and develop professionally Job Type Full-time Pay 16 000 00 - 22 000 00 per month Education Bachelor s Preferred Experience Training development 1 year Required Language English Preferred Work Location In person

📌 Training Officer (New Delhi)
🏢 Detailing Bull
📍 New Delhi