Upride is reimagining India s driving education ecosystem with tech-enabled training transparency and safety From learner enrollment to licensing we make the journey straightforward trustworthy and professional We are looking for a proactive and patient Customer Support Executive who will act as the bridge between learners instructors and the Upride operations team Your primary responsibilities will be to Handle disputes or misunderstandings Provide timely updates to learners Ensure an overall smooth customer experience This is not a call-center style role it requires empathy communication skill and problem-solving not scripts Key Responsibilities Manage customer communications across phone calls WhatsApp email and in-app chat Resolve disputes between learners and instructors with fairness and professionalism Share timely updates regarding classes schedule changes pickup drop details or instructor assignment Keep accurate records of each customer query follow-up and resolution Coordinate with operations team to ensure quick issue resolution Escalate critical issues to the management team when needed Provide a warm and trusted experience throughout the learner journey Kannada speaking is a must Job Type Full-time Pay 15 000 00 - 20 000 00 per month Work Location In person

📌 Customer Support Representative (Karnataka)
🏢 Upride
📍 Karnataka