Brandbuddiez Technologies Pvt Ltd is a leading D2C enabler helping brands streamline operations optimise costs and scale efficiently through our integrated eCommerce solutions We are looking for an Assistant Operations Manager to support our growing operations team and ensure seamless execution across order management payments reporting customer communication and coordination with clients and internal teams Location - Mumbai Andheri West Only candidates who can commute daily will be considered Key Responsibilities Ensure all customer orders are processed accurately and dispatched on time Track delivery timelines and coordinate with logistics partners to resolve delays Payments Accounts Coordination Monitor client and customer payments ensuring timely follow-ups Work closely with the accounts team to reconcile invoices and payment records Reporting Client Communication Prepare analyse and share timely operational and financial reports with clients Maintain transparency with clients regarding orders payments and delivery status Product Content Management Upload and update products descriptions and details on the website Ensure all product information is accurate and up to date Customer Service Respond promptly to customer emails and WhatsApp queries Resolve customer issues efficiently maintaining a high level of service Operational Efficiency Manage and optimise delivery costs to ensure cost-effectiveness Streamline operations by identifying gaps and implementing process improvements Ensure smooth coordination across internal teams sales accounts logistics and clients Inventory Management Ensuring a proper stock of materials to ensure no sales loss Monitoring and management of available stock working with Virtual inventory Regular stock taking Skills Qualifications Master s degree in Operations or related field Minimum 5 years of proven experience in Logistics and eCommerce operations mandatory Solid analytical skills with proficiency in Excel Google Sheets and reporting tools Excellent communication skills written and verbal in English Ability to multitask prioritise and manage time effectively Experience in coordinating with logistics accounts and customer support teams is a plus What We Offer Opportunity to work with a fast-growing D2C enabler Exposure to diverse operational functions across eCommerce and technology Collaborative and growth-focused work culture Competitive compensation and performance-based incentive Job Type Full-time Pay 40 000 00 - 50 000 00 per month Ability to commute relocate Andheri West Mumbai Maharashtra Reliably commute or planning to relocate before starting work Required Education Master s Required Experience Microsoft Excel 5 years Required Logistics and operations 5 years Required Language english Required Work Location In person

📌 Asst. Manager - Supply Chain And Backend Operations (e-commerce) (Maharashtra)
🏢 Brandbuddiez Technologies
📍 Maharashtra