As a Sales Support Coordinator in our Global Customer Support division you will support the regional sales team strengthen customer relationships and help identify current business opportunities Your role includes proactive planning of overhauls and dockings and coordinating spares services retrofits and refits Qualifications Experience Bachelor s degree in any stream 4 years of relevant experience in marine or other related industry Knowledge of Kongsberg Maritime s products Proficiency in MS Office and experience of using CRM ERP systems is desired 3 Skills Customer centric approach Strong Interpersonal networking collaborative skills Problem-solving and solution-oriented mindset Ability to work independently structured and systematic work approach 4 Roles Responsibilities Assist Aftermarket Sales Managers in identifying overhaul maintenance opportunities using tools like Master Vessel IPDB IP Miner and Operational Veritas Analyse data to prioritize high-potential customers focusing on Maintenance Planning MP Develop new business opportunities with existing and prospective clients Prepare maintenance planning packs covering the full KM portfolio Coordinate sales activities with internal and external stakeholders Track and update CRM opportunities in close collaboration with Sales Managers Lead regular meetings to review sales opportunities Support and attend customer meetings as needed Ensure smooth handover to delivery aftermarket teams Drive process improvements and optimize use of tools like Dynamics 365 Support quoting and bundling for spares upgrades field service and overhauls Create proposals quotations based on sales input Address customer queries and resolve issues Maintain and update customer master data Monitor outstanding quotations orders and debts provide weekly updates Escalate issues to KAM CRM or HOD when necessary 5 Travel Depends on the exigencies of the business assignment Job Type Full-time Pay 800 000 00 - 1 000 000 00 per year Experience Sales support 5 years Preferred Work Location In person

📌 Global Sales Support Coordinator (marine) (Maharashtra)
🏢 Cygnuss Agro
📍 Maharashtra