Job Title International Customer Support Executive Location Chandigarh Mohali Job Type Full-time About the Role We are looking for enthusiastic and customer-focused individuals to join our International Customer Support team In this role you will be the first point of contact for our global customers providing timely and effective support to resolve queries deliver exceptional service and ensure customer satisfaction Key Responsibilities Handle inbound outbound calls emails and chat support for international clients Assist customers with product service information troubleshooting and issue resolution Maintain a positive and professional attitude to enhance customer experience Escalate unresolved issues to appropriate departments as per process Document customer interactions and update CRM systems accurately Achieve daily weekly performance metrics CSAT AHT FCR etc Work in rotational shifts including night shifts as required Requirements Minimum qualification Graduate 12th pass with relevant experience Excellent communication skills in English verbal and written Strong customer-handling and problem-solving skills Ability to work in a fast-paced environment and under pressure Willingness to work in rotational shifts including weekends and night shifts Prior experience in International BPO Customer Support preferred but not mandatory What We Offer 20 000 to 40 000 Salary with performance-based incentives Night Shift Allowances Cab Facilities for all employees Growth opportunities and career advancement Comprehensive training and development programs Dynamic and supportive work environment Job Types Full time Permanent Fresher Pay 20 000 00 - 40 000 00 per month Benefits Health insurance Paid sick time Provident Fund Work Location In person Speak with the employer 91 (phone hidden)

📌 International Customer Service Advisor (Punjab)
🏢 cresta kans
📍 Punjab