Key Responsibilities Product Listing Catalogue Management Uploading and maintaining product listings title description images variants on website and or marketplaces Ensuring accurate categorization e g Apparel Figures Collectibles Home Decor Accessories Posters etc aligning with brand taxonomy www entertainmentstore in Managing stock levels SKU management coordinating with inventory warehousing teams Website Platform Operations Monitoring website performance product page load broken links user experience issues Coordinating with tech design teams for updates promotions site upkeep Order Fulfillment Customer Service Support Overseeing order processing tracking shipments returns replacements refunds process Ensuring delivery performance meets service level agreements Digital Marketing Promotions Assisting in planning and executing online promotions discounts Working with social media content email marketing teams to promote product drops recent arrivals Analytics Reporting Optimization Monitoring key metrics sales traffic conversion rate AOV average order value cart abandonment returns customer feedback Generating regular reports suggesting improvements based on data e g which product types are underperforming which categories need promotional focus Vendor Supplier Coordination Liaising with suppliers for product procurement ensuring quality checks timely stock delivery Ensuring licensing authenticity compliance of merchandise Customer Experience Branding Ensuring product imagery packaging product information maintains high brand standards Responding to or coordinating customer queries related to order issues product details etc in a timely manner Required Skills Qualifications Bachelor s degree Commerce Business Marketing related field or equivalent work experience 1 years of e-commerce online retail experience Familiarity with e-commerce platforms CMS Shopify Magento WooCommerce or custom and marketplace integrations Good understanding of digital marketing basics SEO for product listings online campaigns social media Strong Excel Google Sheets skills ability to work with data generate insights Good communication skills written verbal attention to detail Comfortable working in fast-paced environment ability to multitask and manage deadlines Passion interest in pop culture collectibles and trends helps in understanding product appeal and customer profiling Job Type Permanent Pay 25 000 00 - 27 000 00 per month Work Location In person