Job Title CRM - Online Sales Coordinator Experience Required Minimum 4 Years Qualification Graduate MBA preferred but not mandatory Location Theatre Road Shakespeare Sarani Kolkata - PIN Code 700017 Salary Range 25 000 - 30 000 per month Negotiable as per experience and company norms Working Hours 10 50 AM - 7 00 PM Working Days 6 Days a Week Leaves 1 Paid Leave per Month 12 Paid Leaves Annually National Holidays Off as per calendar Job Role Responsibilities Handle customer communication via phone WhatsApp and Instagram Coordinate internally with teams post order confirmation to ensure accurate and timely delivery Follow up with clients for payments and delivery status updates Retarget and re-engage past customers through follow-ups and offers Respond to customer queries on Instagram and convert leads into sales Provide a high level of customer service especially with English-speaking and corporate clients Maintain and update records using Google Sheets and internal CRM tools Use Google Forms and Excel to track data generate reports and manage follow-ups Candidate Profile Pleasant and professional communication skills with a customer-centric approach Minimum 4 years of relevant experience in client servicing CRM or coordination roles Fluent in English and Hindi spoken and written Proficient in Microsoft Excel Google Sheets and Google Forms Experience handling online customer interactions particularly through social platforms Should reside within 45 minutes commute to Theatre Road Shakespeare Sarani Kolkata - 700017 Well-organized proactive and capable of handling multiple tasks independently Additional Notes Preference for candidates with immediate or short notice availability Full time in-office role no remote work option Experience in fashion lifestyle or e-commerce sectors is a plus Job Type Full-time Pay 25 000 00 - 30 000 00 per month Application Question s can you travel to shakespeare sarani kolkata are you ok with salary - 20-25k are you fluent clear in english communication are you a keen social media handler do you have minimum 4yrs of experience in client co-ordination do you have a pleasing way of speaking can you handle google sheets and forms Work Location In person Speak with the employer 91 (phone hidden)

📌 Crm – Online Sales Coordinator (West Bengal)
🏢 Cubic HR
📍 West Bengal