We are seeking enthusiastic and results-driven Online Chat Sales Agents to join our dynamic sales team If you have a passion for fashion excellent communication skills and the ability to deliver outstanding customer service we would love to hear from you Key Responsibilities Engage with customers via live chat to assist with inquiries product selection and online purchases Build a rapport with customers to understand their needs and recommend suitable products Manage multiple chat sessions simultaneously while maintaining a high level of accuracy and professionalism Proactively follow up on leads to convert inquiries into sales Address customer concerns and resolve issues promptly to ensure satisfaction Collaborate with the team to meet and exceed individual and team sales targets Accurately update customer details and order information in the CRM system Kapture Stay updated on the latest fashion trends and Kalki Fashion s product offerings to provide informed recommendations Key Requirements Experience Previous experience in online chat sales or customer service preferred Communication Skills Strong written communication with impeccable grammar and spelling Tech-Savvy Proficiency in chat platforms CRM systems and basic computer skills Sales-Driven Ability to upsell cross-sell and close sales effectively Multitasking Capable of handling multiple chats simultaneously without compromising quality Availability Flexible to work in shifts including weekends and holidays as needed Team Player Willing to collaborate with team members to achieve collective goals Education Minimum qualification of a high school diploma a degree in sales marketing or related fields is a plus What We Offer Competitive salary with performance-based incentives Opportunity to work with a leading fashion brand Training and professional development to enhance your skills A supportive and collaborative work environment Growth opportunities opportunities within the company Job Type Full-time Pay 300 000 00 - 400 000 00 per year Benefits Cell phone reimbursement Health insurance Provident Fund Work Location In person