KEY RESULT AREAS Effective counselling for Enrolment of Prospective Students a Increase student enrolment in programs offered by the institute by following sales marketing process b Career counselling for prospective learners to ensure Sales c Tele-Counseling and follow-up on database generated through structured campaigns d Attending calls - Receiving and responding as pleasantly as possible while trying to provide full information and support to the students parents and channel partners Customer Relationship Management and data Management a Create a customer service culture always putting the customer needs first b Ensure continuous interaction with the customer student to make sure that areas of concerns can be worked upon for improved service levels c Lead by example demonstrate excellent customer service to increase client satisfaction and program growth d Effective handling and use of CRM and ERP system Learning and Development a Self-Inculcate the Training philosophies with WIN-WIN-WIN policy in the organization b Improve skills and knowledge by attending regular training programs c Abide to all disciplinary procedures guiding principles and core values of the Institute Cutting-edge thinking and work on new Initiatives to bring tangible benefit to the Institute Job Type Full-time Pay 20 000 00 - 30 000 00 per month Schedule Day shift Work Location In person