As an employee at Thomson Reuters you will play a role in shaping and leading the global knowledge economy Our technology drives global markets and helps professionals around the world make decisions that matter As the world s leading provider of intelligent information we want your unique perspective to create the solutions that advance our business and your career Our Service Management function is transforming into a truly global data and standards-driven organization employing best-in-class tools and practices across all disciplines of Technology Operations This will drive ever-greater stability and consistency of service across the technology estate as we drive towards optimal Customer and Employee experience About the role In this opportunity as Application Support Analyst you will Experience on Informatica support The engineer will be responsible for supporting Informatica Development Extractions and loading Fixing the data discrepancies and take care of performance monitoring Collaborate with stakeholders such as business teams product owners and project management in defining roadmaps for applications and processes Drive continual service improvement and innovation in productivity software quality and reliability including meeting exceeding SLAs Thorough understanding of ITIL processes related to incident management problem management application life cycle management operational health management Experience in supporting applications built on modern application architecture and cloud infrastructure Informatica PowerCenter IDQ Javascript frameworks and Libraries HTML CSS JS Node JS TypeScript jQuery Docker AWS Azure About You You re a fit for the role of Application Support Analyst - Informatica if your background includes 3 to 8 experienced Informatica Developer and Support will be responsible for implementation of ETL methodology in Data Extraction Transformation and Loading Have Knowledge in ETL Design of new or changing mappings and workflows with the team and prepares technical specifications Should have experience in creating ETL Mappings Mapplets Workflows Worklets using Informatica PowerCenter 10 x and prepare corresponding documentation Designs and builds integrations supporting standard data warehousing objects type-2 dimensions aggregations star schema etc Should be able to perform source system analysis as required Works with DBAs and Data Architects to plan and implement appropriate data partitioning strategy in Enterprise Data Warehouse Implements versioning of the ETL repository and supporting code as necessary Develops stored procedures database triggers and SQL queries where needed Implements best practices and tunes SQL code for optimization Loads data from SF Power Exchange to Relational database using Informatica Works with XML s XML parser Java and HTTP transformation within Informatica Experience in Integration of various data sources like Oracle SQL Server DB2 and Flat Files in various formats like fixed width CSV Salesforce and excel Manage Have in depth knowledge and experience in implementing the best practices for design and development of data warehouses using Star schema Snowflake schema design concepts Experience in Performance Tuning of sources targets mappings transformations and sessions Carried out support and development activities in a relational database environment designed tables procedures Functions Packages Triggers and Views in relational databases and used SQL proficiently in database programming using SNFL Thousand Coffees Thomson Reuters cafe networking LI-VGA1 What s in it For You Hybrid Work Model We ve adopted a flexible hybrid working environment 2-3 days a week in the office depending on the role for our office-based roles while delivering a seamless experience that is digitally and physically connected Flexibility Work-Life Balance Flex My Way is a set of supportive workplace policies designed to help manage personal and skilled responsibilities whether caring for family giving back to the community or finding time to refresh and reset This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance Career Development and Growth By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing Culture Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more We live by our values Obsess over our Customers Compete to Win Challenge Y our Thinking Act Fast Learn Rapid and Stronger Together Social Impact Make an impact in your community with our Social Impact Institute We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance ESG initiatives Making a Real-World Impact We are one of the few companies globally that helps its customers pursue justice truth and transparency Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions We serve professionals across legal tax accounting compliance government and media Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news We are powered by the talents of 26 000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them Sound exciting Join us and help shape the industries that move society forward As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law More information on requesting an accommodation here Learn more on how to protect yourself from fraudulent job postings here More information about Thomson Reuters can be found on thomsonreuters com