We are looking for a well-spoken professional and customer-oriented Guest Relations Executive GRE to manage front desk responsibilities and support our pre-sales operations The ideal candidate will be the first point of contact for visitors and clients offering a welcoming atmosphere while assisting the sales team in handling initial client inquiries and lead follow-up Key Responsibilities Front Desk Guest Relations Presentable appearance with good grooming and etiquette Flexibility to work in shifts Greet and welcome clients visitors and guests warmly and professionally 1-3 years of experience in customer service front office or hospitality industry Manage the reception area and ensure it remains tidy and presentable at all times Answer incoming calls emails and walk-in inquiries route them to the appropriate department or individual Manage check-ins check-outs or appointment schedules Handle visitor logs ID verification and issue visitor passes as needed Maintain a calm and courteous demeanor at all times Maintain and update client inquiry and lead databases CRM Inform guests about ongoing offers chef specials or loyalty programs Encourage repeat visits through professional engagement and retention strategies Reservation Management Handle bookings via phone walk-ins or online platforms Coordinate with the restaurant manager and staff to ensure tables are prepared in advance Proficiency in MS Office Word Excel Outlook EazyDiner POS software Proactively visit partner clubs elite venues or high-end hospitality locations to network with potential clients and influencers Build strong rapport with VIP clients frequent diners and corporate groups by maintaining visibility beyond the restaurant premises Represent the restaurant brand professionally in external engagements ensuring consistent brand messaging and hospitality standards Job Type Full time Pay 20 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Food provided Paid time off Work Location In person Speak with the employer 91 (phone hidden)

📌 Guest Relation Executive (Punjab)
🏢 AV Acoustics
📍 Punjab