Customer Care Executive - Work from Office Location Okhla New Delhi Experience Minimum 1 Year Salary Up to 30 000 per month Job Type Full-time Work from Office Company Website https muttofcourse com About Us Mutt Of Course is a fast-growing premium pet lifestyle brand offering quirky high-quality pet accessories and products that combine fun and function We are passionate about delivering delightful experiences not only to pets but also to pet parents across India Role Overview We are looking for a Customer Care Executive who will be the voice of Mutt Of Course and ensure a smooth and pleasant experience for our customers The ideal candidate is empathetic has excellent communication skills and is passionate about helping people Key Responsibilities Make and receive calls to from customers regarding orders and queries Guide customers with product details including sizing recommendations Confirm and verify Cash-on-Delivery COD orders Assist customers with tracking returns and general inquiries Maintain clear and accurate records of interactions Collaborate with internal teams to resolve customer issues promptly Requirements Minimum 1 year of experience in customer service call center roles Excellent verbal communication with clear dictation and fluency in English Hindi A positive listener who is patient and empathetic towards customer needs Confident and polite telephone etiquette Ability to multitask and handle basic tools CRM email WhatsApp Prior experience in eCommerce or retail customer service is a plus Job Types Full-time Permanent Pay Up to 30 000 00 per month Schedule Day shift Fixed shift Language Hindi Preferred English Preferred Work Location In person

📌 Customer Care Executive (New Delhi)
🏢 Mutt Of Course
📍 New Delhi