Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Manager Order to CashIn this role We re looking for someone with extensive knowledge and understanding of entire order to cash process with special focus on order management order fulfilment claims pricing and credit management In this role you will be expected to work on strict deadlines in a fairly high-pressure business environment while being a good standout colleague and should have led a team size of 10 to 50 people Responsible for all the activities related to Order to Cash domain including order management and fulfilment credit management pricing claims and Cash ApplicationHandle Order to Cash related to Cash applications and other functions adhere to all key metrics i e SDA Unapplied Cash TAT etc Experience of balancing new transitions phasing from strategic assessment till operations set up with zero surprise deliveryTimely and effective communication with internal departments for issue resolutionDrive transformation standard methodologies framework case studies benchmarking for making processes more efficient and effectiveIdentify process improvement opportunities and drive implementation Lean and Six Sigma projects good to have lean and six sigma certifiedParticipate in governance meetings at country region level closely work with the team and ensure right collaboration with the team members accurately to meet the results and empower help them to develop the process standardsPrior experience of some automation tool deployment Qualifications we seek in you Minimum qualificationsAny Graduate Preferred B ComGood Interpersonal Skills -verbal and writtenFlexibility to any shiftMS - Office knowledge and Strong E-mail and Customer call handling etiquettesGood Analytical SkillsReporting KnowledgeTeam leading Experience Preferred qualifications Good customer handling skillsProficient in EnglishSAP Oracle knowledgeMBA in Finance Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Prospect Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training JobManager Primary LocationIndia-Noida ScheduleFull-time Education LevelBachelor s Graduation Equivalent Job PostingJul 28 2025 1 17 33 AM Unposting DateAug 27 2025 1 29 00 PM Master Skills ListOperations Job CategoryFull Time