Job description Core Responsibilities of a Key Account Manager Client relationship Manager A KAM s role is multifaceted combining sales account management and strategic planning 1 Relationship Management Primary Liaison Serve as the main point of contact for all key account activities Trust Building Develop deep trust-based relationships with key stakeholders at the client organization e g C-suite executives department heads Client Advocacy Act as the client s advocate withinyour own company ensuring their needs and feedback are heard and addressed 2 Strategic Account Growth Revenue Growth Identify and execute opportunities to expand business within the account e g upselling cross-selling current products services Business Planning Collaborate with the client to create and execute joint business plans that align with their goals Market Intelligence Understand the client s business industry trends and competitive landscape to anticipate their future needs 3 Internal Coordination Orchestrate Resources Act as a quarterback for the account coordinating internal teams such as Pre-sales Consulting For technical requirements and solutions Customer Support To resolve any issues quickly Communicate Provide regular updates to internal stakeholders on account health risks and opportunities 4 Retention and Renewal Proactive Management Monitor the account for any signs of dissatisfaction or risk of churn Contract Renewals Lead the negotiation and renewal process for major contracts Satisfaction Ensure the client is satisfied with the products services and overall relationship Job Type Full-time Work Location Panjarapole Interview Location Ambawadi Job Type Full-time Pay 15 000 00 - 30 000 00 per month Work Location In person