Key Responsibilities Reception Management Greet and assist patients visitors and vendors upon arrival Handle inquiries efficiently both in person and over the phone Maintain a welcoming and professional workplace Appointment Scheduling Manage the appointment scheduling system Coordinate with doctors and other healthcare professionals to manage appointments Inform patients about delays or changes in their scheduled appointments Patient Registration Assist patients in filling out registration and admission forms Ensure patient information is recorded accurately in the hospital management system Verify patient documents ID proof insurance papers etc Billing and Payments Coordinate with the billing department for patient payments Handle cash card and other payment modes Provide accurate bills and receipts to patients Administrative Support Ensure that the front office area is neat and well-organized Coordinate with other departments for smooth hospital operations Maintain records logs and reports as required Customer Service Address patient concerns and queries courteously Ensure that patients are directed to the correct departments or personnel Provide information on hospital services doctor availability and facilities Communication Answer phone calls and route them to the appropriate departments Respond to emails and messages promptly Manage the hospital s communication flow between different departments and patients Job Type Full-time Pay 15 000 00 - 25 000 00 per month Benefits Health insurance Language English Required Work Location In person